Service Guarantees: 6 Things We Do Better

Amenfis is a small business, just like yours, and we have first-hand experience of many of the challenges that you face in your own small business.

We are technically proficient in Computer Support, IT Consulting and Network Services; and have people-centered staff to help with all your organization’s technology needs. Here are our guarantees to you — the fix things that we do better than any other computer services company:

  1. Absolute 100% Satisfaction or 100% Money-Back Guarantee. Our greatest guarantee to you is that you can expect total satisfaction with our products, IT Consulting and technology support services… or we’ll refund 100% of any fee you’ve paid. Period.
  2. You Can Expect a Response From Us Within One Hour. You’ve told us your biggest frustration is dealing with unresponsive computer consultants, and we will never let you down. We monitor and proactively fix problems before you even become aware o them, and when you when you need us, our team of experienced professionals will answer immediately or will respond in less than sixty minutes.
  3. One Help Desk For ALL Your Technology Needs. When there is a problem, you don’t have to worry about calling different people and all the blame-game that often comes with that. We take care of all your IT needs, whether it’s your Internet services, accounting software, website, email, internal server, individual computers, mobile devices, printers, etc. We’ll even manage your existing vendor relationships on your behalf, so that you and your staff can have a single point of call for ALL your technology needs.
  4. We’ll Speak Plain English, No Technical Jargons. For your business and ours to build a successful partnership, we must be able to talk to and understand each other. If you have any problems or computer support questions, you can ask and we will answer in PLAIN ENGLISH. You will not be made to feel uncomfortable by our IT support team with unfamiliar technical jargon.
  5. One FLAT Monthly Fee For All The Support You Need. We’ll never surprise you with overage or “extra” charges. We guarantee your invoice will be accurate and only as spelled out in your service level agreement and/or contract.
  6. All Projects Will Be Completed On Time And On Budget, With One FLAT Fee. When you hire us to do a project, we won’t surprise you with any ‘extras’ and unexpected charges as some incompetent or unethical computer consultants do. Of course, that’s just not right. We offer one flat rate for all projects, and guarantee to deliver your solution without charging you a penny more. As your trusted IT solution provider, you have our full assurance that each IT consulting project you hire us to do will be completed ON TIME and within BUDGET.

We hope that these guarantees make you feel comfortable and you want to explore hiring Amenfis to handle your business’ IT needs. We’re thrilled for the opportunity. Kindly contact us today for a free 1-hour consultation and assessment of your existing infrastructure.